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For Prospective Members (Enrollment Support):
If you have questions about your Shell Plan, please contact Enrollment Support 24 hours a day, 7 days a week at: 1‑866‑363‑7761.

TTY users should call 711


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  • Have Questions? 1-855-702-1189
  • Call us toll-free, 24 hours a day, 7 days a week. TTY users call 711
    Contact Us