Welcome to SilverScript (Employer PDP) sponsored by Shell

SilverScript Medicare Part D Plan

Shell has chosen SilverScript® Insurance Company to provide your Medicare Part D prescription drug coverage. SilverScript, an affiliate of CVS Caremark, is an approved Medicare Part D Prescription Drug Plan provider.


We acknowledge that some of you may have had delays in getting your new SilverScript information. We apologize for the inconvenience you may have encountered during the transition from Caremark to SilverScript coverage. We are working diligently to ensure all issues are resolved for you and your family.

Most importantly, please be assured that your Shell Medicare Complementary plan prescription drug coverage remains current and you can continue to order your prescriptions. Should you need to submit an order for mail order prescriptions, request an ID Card, or experience any difficulty obtaining a retail prescription, please contact SilverScript Customer Service at 1-855-702-1189 24 hours a day, 7 days a week. TTY/TDD users should call 1-866-236-1069.

Again, we apologize for any inconvenience you may have experienced during this transition.

Service - It Is All About You!

As a plan member, you’ll receive savings and service through plan features which include:

24x7 Customer Service Tools – Our plans all offer website access and customer service  – both are available to our members 24 hours a day, 7 days a week.

Large Pharmacy Network – More than 68,000* pharmacies nationwide make up the pharmacy network. These include retail, mail service, long-term care, home infusion, and Indian Health and Indian Tribal pharmacies. Find out if your pharmacy is in the network by using the Pharmacy locator tool.

*  Internal SilverScript Insurance Company report, June 2014
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Our knowledge and resources will help you understand Medicare Part D and the choices available to you.

View Quick Guide

  • Have Questions? 1-855-702-1189
  • Call us toll-free, 24 hours a day, 7 days a week. TTY users call 1-866-236-1069
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